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randun

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Jan 3, 2011
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This might be a Tapatalk problem as I keep getting notified of new updates yet the date of the last message in Notifications is 02-10-2015

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
 

neonworm

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I have a similar problem. Taptalk won't notify me when people reply to my forum posts. I have checked the settings and they look fine. Maybe Tapatalk is experiencing some issues?
 

neonworm

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Where did you find the support contact within the app?

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro

I went on the Google Play store, searched for Tapatalk, selected it, and scrolled down the page to their support email. Developers put the support email for their apps at the bottom of their app's Google Play page. It is extremely convenient.
 

randun

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I went on the Google Play store, searched for Tapatalk, selected it, and scrolled down the page to their support email. Developers put the support email for their apps at the bottom of their app's Google Play page. It is extremely convenient.

Got it but the majority of my apps have support functions built in, or at least a web link.

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neonworm

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I chatted with them via Twitter DM (they didn't answer my email but reached out to me on Twitter when I tweeted them). Here is what they said.
 

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neonworm

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Tried sign in biz & got nowhere. How were you able to DM them?

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro

I tweeted about them not answering my email that I sent a few days ago. A couple of hours later they DM'ed me and asked what I needed assistance with.

Edit: Also, they're advice did not work. I still do not get notifications when people reply to my posts.
 

randun

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I'm getting nowhere with these people. Another user in online community same problem. Finally heard back on Twitter & they can't duplicate on their end. Of course not! :)

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randun

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It did not resolve my issue. Did you get a solution to the problem yet?
No. I've sent them a screenshot per request though I have no idea what that's going to do. There are 3 users that I know of that have the exact same issue; you, me, & a community member. Maybe this should be brought to the attention of the Administrator here to see if they can help. It's definitely a linking issue with their forum & Tapatalk.

Sent from my SAMSUNG-SGH-I337 using Tapatalk
 

neonworm

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No. I've sent them a screenshot per request though I have no idea what that's going to do. There are 3 users that I know of that have the exact same issue; you, me, & a community member. Maybe this should be brought to the attention of the Administrator here to see if they can help. It's definitely a linking issue with their forum & Tapatalk.

Sent from my SAMSUNG-SGH-I337 using Tapatalk

That's a good idea. Maybe it isn't Tapatalk that is at fault.