03-06-2015 07:58 AM
32 12
tools
  1. neonworm's Avatar
    Heard back from support. They seem to be close to resolution. We'll see....

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    Fingers crossed.
    02-27-2015 09:10 AM
  2. randun's Avatar
    They're now working with the forum moderator.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    02-28-2015 10:48 AM
  3. randun's Avatar
    Fingers crossed.
    I'm now receiving updates.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    03-02-2015 08:09 PM
  4. neonworm's Avatar
    I'm now receiving updates.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    What did they do?
    03-03-2015 09:55 AM
  5. randun's Avatar
    Have no idea. All I know is it was a collaborative effort. Support didn't contact me to see if my problem was resolved. That just reiterates how poor their support is. Another example is that I've used the Pro version for a year now only to find out that it no longer exists! I don't like the current version at all. The Pro version was much more intuitive.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    03-03-2015 12:00 PM
  6. neonworm's Avatar
    Have no idea. All I know is it was a collaborative effort. Support didn't contact me to see if my problem was resolved. That just reiterates how poor their support is. Another example is that I've used the Pro version for a year now only to find out that it no longer exists! I don't like the current version at all. The Pro version was much more intuitive.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    I agree. I liked the old interface better. The current interface is far from user-friendly.
    03-05-2015 05:57 PM
  7. randun's Avatar
    I agree. I liked the old interface better. The current interface is far from user-friendly.
    I complained. They asked me to stick with it a little longer as they are going to be adding new features, etc. I would switch back but for some reason, my app backup tool didn't keep the Pro version.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    03-06-2015 07:58 AM
32 12

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