1. AC Question's Avatar
    i have an alcatel a 564c when on a call my face touches the screen which changes screens etc. how to stop this
    02-16-2015 02:49 PM
  2. wizzrah's Avatar
    i have an alcatel a 564c when on a call my face touches the screen which changes screens etc. how to stop this
    Hello!

    That's a sign that either your proximity sensors are not working properly, or they are not enabled. Check your screen settings or your call settings to see if there is an option available to turn off your screen when it detects the phone is near your face.
    02-16-2015 02:58 PM
  3. Shane Erickson1's Avatar
    Try turning your phone off
    03-01-2015 04:42 AM

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