how can i fix my Huawei y530

[AC Question]

Hy!!! I have a problem with my Huawei Y530, on my screen appears " Unfortunately the UI system has stopped" and "Google keyboard has stopped". i can't use my phone because of those messages. they occur every second. i have entered in the recovery mode: i've done the wipe data/factory reset and wipe cache partition and NOTHING happend!!!! please can you help me by telling me what should i do next. thanks

 

[B. Diddy]

Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.

 

[georgyana27]

tnx!! but the problem is that my phone wont go in Safe mode how can i turn it in the safe mode

 

[B. Diddy]

What happens when you follow the steps I outlined?

Posted via Android Central App.
Please excuse any typos or autocorrect derps.

 

[georgyana27]

Nothing happens. i have another huawei y530 and i saw that first you have to disable the Fast boot button from the phone and after that you can turn on the Safe mode but i can't enter there and disable it because of those messages and because the settings icon doesn't work.