1. AC Question's Avatar
    I thought turning it off might reset it but the power off screen does not appear now.
    Any suggestions?/
    Mark.
    02-21-2015 05:02 PM
  2. Rukbat's Avatar
    Pull the battery. Press the power button and hold it in for a few seconds to use any remaining charge. Put the battery back in and turn the phone on. (That not only resets any software that may have hung, it resets any hardware that may have hung. [It's called "power-cycling".])
    02-21-2015 05:29 PM

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