1. AC Question's Avatar
    Android has the option to disable background data. However, on my Tracfone Moto E I cannot find an option to do this. A dropdown menu in the data usage settings screen only shows "auto-sync data" and "mobile hotspots".
    Is this the case for all Moto Es, or is it specific to Tracfone? Does anyone know how to disable background data?
    02-22-2015 06:42 AM
  2. mrsmumbles's Avatar
    Hi, did you try going into Settings, Data, tap the 3dot menu button on the upper right, and then tap restrict background data?
    Attached Thumbnails How do I disable background data (Tracfone)?-uploadfromtaptalk1424610068891.jpg  
    02-22-2015 07:01 AM
  3. e602725's Avatar
    Thanks, but that menu only shows "auto-sync data" and "mobile hotspots".

    I just found the solution: after booting in safe mode (hold down the power button, then tap-and-hold shutdown), the option "restrict background data" re-appeared in the menu you show. After I disabled background data and rebooted the phone into normal mode, background data was still disabled. The menu is now like the one you show, even after rebooting a couple more times.
    mrsmumbles likes this.
    02-22-2015 07:10 AM
  4. mrsmumbles's Avatar
    Thanks, but that menu only shows "auto-sync data" and "mobile hotspots".

    I just found the solution: after booting in safe mode (hold down the power button, then tap-and-hold shutdown), the option "restrict background data" re-appeared in the menu you show. After I disabled background data and rebooted the phone into normal mode, background data was still disabled. The menu is now like the one you show, even after rebooting a couple more times.
    Oh good! At least now you have it.
    02-22-2015 07:35 AM

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