Why doesn't my Samsung Galaxy Tab pro 10.1 charging while it is turned on?

[AC Question]

samsung galaxy tab pro 10.1 not charging while switched on, but it does when off

hi all! I am having problems charging my samsung galaxy pro note 10.1 that I bought 1 month ago. If the tablet is switched off, the battery charges, but as soon as I switched on the tablet, the charging is not recognized and it advices you to connect the charger. I am using the original charger that came with it. anyone knows why the tab doesnt recognize the charger while connected? thank you very much in advance....

 

[belodion]

Re: samsung galaxy tab pro 10.1 not charging while switched on, but it does when off

Try a cache wipe in Settings, Storage, Cached Data.

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