Why does my Samsung Note Pro 12.1 takes 6-7 hours to charge even when it is turned off?

A

AC Question

samsung note pro 12.1 takes 6-7 hours to charge even when it is turned off.

It has always taken a very long time to charge, even when it is turned off. Is this normal? I have had my note 12.1 for about 3 months.
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,582
4,725
113
Visit site
Re: samsung note pro 12.1 takes 6-7 hours to charge even when it is turned off.

Welcome to Android Central! Are you using the original charger? Plugged into a wall outlet? When charging from a wall outlet, go to Settings>Battery--does it say it's charging via AC or USB?