1. AC Question's Avatar
    I was using my phone when it randomly restarted, which it has done before. But since then, it is on the Red Eye screen, appearing as though its about to turn on, and it has been sitting in that screen all night! I can pop the battery out so I was going to just let the battery drain and hope for the best. Any suggestions?
    02-24-2015 07:56 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! You can force a power down by pressing and holding Power for about 10-15 seconds. Then try booting into Recovery Mode and wiping the cache partition: https://motorola-global-portal.custh.../clear%20cache
    02-24-2015 10:50 AM

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