My Samsung Galaxy Note 4 fell and now the screen is black, what can I do to fix this?

A

AC Question

samsung galaxy note 4 fell

My note 4 fell down on its back. There are no visible cracks or scratches But the screen is black. The bottom lights up and when I restarted the phone the sound comes on but the screen remains black. Help please
 

Stalonage

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Aug 30, 2012
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Re: samsung galaxy note 4 fell

I'm just gonna take a guess And say its broken. Did you plug it into a charger to see if it turns on? If not, RIP.

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Rukbat

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Feb 12, 2012
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The screen is almost definitely broken. Some other parts could be too. As blakechan said, take it to a good repair shop and get an estimate. (If both the screen and the motherboard need replacing, it's going to be quite expensive.) Next time invest in a TPU case (they're around $10-$15 for most phones) or, if you want even more protection (but at a higher price), an Otterbox Defender.
 

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