Why can't I see my Samsung Note 4 screen when people call me?

[AC Question]

i cant see my samsung note 4 screen when people called me

i droped my samsung note 4 and i cant see when people called me

 

[Rukbat]

Re: i cant see my samsung note 4 screen when people called me

Evidently something broke when you dropped it, but it has to go into a repair shop to determine what that was.