1. AC Question's Avatar
    I have my Galaxy since last May. It was always working fine. I checked my phone just now and the screen is black. I reset it and it came back on for about 2 minutes and now it's completely out. It wont let me reset, all the lights are out. My batterie showed 74% before it died. I took the batterie out for 5 minutes, put it back in and still nothing. Anybody has any ideas what's wrong with my phone?
    Thank you
    03-02-2015 12:56 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! First thing to try is a new or different battery. Just because yours read 74% doesn't mean it couldn't be failing.
    03-02-2015 01:12 AM
  3. Rukbat's Avatar
    Or plug in the charger, wait at least 4 hours, then with the charger still plugged in, see if it comes on. If it does, the battery is gone. (It's possible to kill a battery in 6 months if it's mistreated.) If not, there's probably something wrong with the phone. It's still under warranty, so bring it in and have it repaired or replaced.
    B. Diddy likes this.
    03-02-2015 09:15 AM

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