1. AC Question's Avatar
    When my phone is on and charging there is no problem. The problem arises when the charger is plugged in at any point when the phone is off or being turned off. Then the large battery icon appears on the screen and my phone cannot be turned back on unless I take the battery out and put it back in.

    Went ahead and used another charging device from my previous Samsung and the same thing happened. So everything works fine (phone, battery holding charge, etc.) except when the phone is shutting down or is already off with the charger plugged in.
    03-02-2015 04:41 AM
  2. Rukbat's Avatar
    Try holding the power button in a little longer when the charger is plugged in.
    03-02-2015 06:19 AM

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