1. AC Question's Avatar
    When I attempt to turn on automatic updates the process fails, I have downloaded kies and it sees the device, but it's still not able to update the firmware.

    The tablet is buggy at the moment, it will not open the browser consistently, and it prompts for cert verification at every web site.

    Any thought would be great.
    03-02-2015 10:28 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say it fails, do you mean that you get an error message, or does it just not find an available update?

    Wiping the cache partition sometimes helps various issues. The process for the Tab 2 should work for the original Tab: [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.

    If that doesn't help, you might want to consider a factory reset.
    03-02-2015 02:08 PM

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