Why are entire galleries missing on my samsung s5?

are21

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Sep 7, 2014
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I first lost my entire camera roll, and found that this sometimes happens on another post, and i restarted my ph and got it back but now i have lost my entire screenshot gallery and another gallery i made and they wont come back no matter how much i restart. Any advice would be very much appreciated! I dont use an sd card and didnt back them up
 
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B. Diddy

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Are the photos saved to Internal Storage or a microSD card? If the latter, I'd be concerned about a corrupt card (which is unfortunately not uncommon with Samsung devices, judging by the frequency of complaints on these forums). Unmount the card (in Settings>Storage), remove it, and insert it into your computer. Can the computer read it, and if so, can you access the photos using Windows Explorer?

Take this opportunity to backup whatever you can to the hard drive. Then run chkdsk to look for bad sectors. http://forums.androidcentral.com/am...guide-using-chkdsk-fix-corrupted-sd-card.html
 

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