1. AC Question's Avatar
    my power button is working fine but the problem is that phone is not going in lock screen...

    screen is still ON ??
    is there any solution .. ?
    03-03-2015 02:10 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which device do you have? So are you saying that when you press the Power button, the screen doesn't turn off? How do you know the Power button is working fine?
    03-03-2015 11:49 AM
  3. Murdertrain7848's Avatar
    My girlfriends phone is having the same problem. If I press the power button, it doesn't lock the screen. I can set the screen timeout to any number and it will not lock the screen. I can press and hold the power button and it brings up the menu to shutdown, reboot and all that though. Any ideas?
    03-05-2015 04:35 PM
  4. B. Diddy's Avatar
    Are these phones plugged in? If so, go to Settings>Developer Options​, and make sure "Stay Awake" is unchecked.
    03-05-2015 04:44 PM
  5. Murdertrain7848's Avatar
    It doesn't matter if it is plugged in or not, it does the same thing. That option has been unchecked. The phone is a Samsung Galaxy S4.
    03-05-2015 07:26 PM
  6. B. Diddy's Avatar
    Try a cache partition wipe: http://support.t-mobile.com/docs/DOC-5744. If that doesn't help, see if it still persists in Safe Mode (steps also at the bottom of that link).
    03-06-2015 12:24 AM

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