1. AC Question's Avatar
    I tried updating my phone to the latest Lollipop update. I'm using an M7. This is what happened:

    - Update reached almost half then reset. Stopped again at 1/4th and showed a screen with a red triangle and exclamation.
    - Tried Reboot, Recovery, and Factory Reset from the options once you go to recovery screen.
    - All processes had the same step: HTC screen, blank screen, HTC screen, blank screen, back to red triangle with exclamation screen. There is no step ahead.

    Nothing is working.

    WHAT DO I DO?
    03-03-2015 03:34 PM
  2. srkmagnus's Avatar
    I tried updating my phone to the latest Lollipop update. I'm using an M7. This is what happened:

    - Update reached almost half then reset. Stopped again at 1/4th and showed a screen with a red triangle and exclamation.
    - Tried Reboot, Recovery, and Factory Reset from the options once you go to recovery screen.
    - All processes had the same step: HTC screen, blank screen, HTC screen, blank screen, back to red triangle with exclamation screen. There is no step ahead.

    Nothing is working.

    WHAT DO I DO?
    It could be possible that the update failed for whatever the reason. Have you tried to contact the carrier you purchased the phone from, or HTC for a possible fix or replacement?
    03-03-2015 03:52 PM

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