1. AC Question's Avatar
    To expand - Whenever I try to access anything I get a message that says "launcher not responding," "google+ not responding", "messenger not responding", etc. and then cannot access anything on the phone. A couple of days ago the image on the screen started freezing and then kind of splitting. Next I noticed when trying to call someone my mic was muted and I couldn't unmute. Then some texts didn't send. Finally I started getting the messages above. The message comes up in a little white box and has the options "Report", "Wait", and "Close" but none of them do anything. All I can do is power off and restart at which point the problem happens again within a few minutes. Any help?
    Thank you
    03-04-2015 06:42 AM
  2. belodion's Avatar
    In the first instance, try Settings, Storage, Cached Data, and clear the cache.

    Let us know if that doesn't work....a Factory Reset may be indicated.

    Posted via the Android Central App
    03-04-2015 06:46 AM
  3. charcarr1's Avatar
    Hi, thanks for trying to help. Now I can open some apps - like facebook, Kindle, etc. but if ever I try to open something related to google - maps, dialler, photos, etc. - I just get a plain white screen. I can leave that screen and go back to my homescreen but if I stay I get the 'not responding' message again.
    03-04-2015 08:40 AM
  4. charcarr1's Avatar
    Any suggestion on what to do next? I think I may have replied to the my comment instead of yours before. I'll repost.

    thanks for trying to help. Now I can open some apps - like facebook, Kindle, etc. but if ever I try to open something related to google - maps, dialler, photos, etc. - I just get a plain white screen. I can leave that screen and go back to my homescreen but if I stay I get the 'not responding' message again.
    03-04-2015 10:50 AM

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