1. hmeade787's Avatar
    I need to send back my Note 3 and want to wipe personal information off the phone. I can turn in on but the screen is black so I cannot access settings etc.
    03-04-2015 12:59 PM
  2. Almeuit's Avatar
    You can try logging into Android Device Manager via a PC to use the wipe command.
    03-04-2015 02:23 PM

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