1. AC Question's Avatar
    I have a Nexus 4. After the most recent update, everything has stopped working: I get texts over 5 days late, Google play won't load or let me log in, many of my apps became useless because they stopped working (ex. Tumblr app); my pictures won't back up to my Google account, and many more problems. I wanted to try a factory reset but the computers won't register my phone (I've tried 2 different computers, 3 different cords). I don't want to lose all of my pictures/videos/contacts. I tried downloading Airdroid but my phone refuses to download it (Google play doesn't work, and it simply says "Installing" when I download from Chrome or with ES File Downloader, but it never actually installs). Please help!!!
    03-05-2015 05:36 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-5994
    03-06-2015 12:06 PM

Similar Threads

  1. So I got the Test Drive phone yesterday....
    By Fuzzy761210 in forum T-Mobile
    Replies: 8
    Last Post: 03-17-2015, 04:52 PM
  2. Why hasn't my phone update yet?
    By AC Question in forum Ask a Question
    Replies: 3
    Last Post: 03-09-2015, 06:26 PM
  3. Why won't the sound play on some YouTube videos?
    By AC Question in forum Ask a Question
    Replies: 6
    Last Post: 03-08-2015, 08:18 PM
  4. Why does the battery deplete in one day even if it not used?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-05-2015, 05:07 PM
  5. Replies: 1
    Last Post: 03-05-2015, 04:53 PM
LINK TO POST COPIED TO CLIPBOARD