1. AC Question's Avatar
    I hit the software update and it downloaded lollipop. i have an s4 and don't want to change from kitkat. How do I remove the download? Thanks in advance for help. The phone is still on 4.4.4 in settings but note to install always open.
    03-08-2015 12:43 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! The only way to prevent a system update notification is to root the phone and either install a custom ROM, or disable the system update notification app. Are you willing to do that?
    03-08-2015 10:20 PM
  3. petmom's Avatar
    Yes if someone can tell me how. Thank you for replying, have been checking every day.
    Cindy
    03-21-2015 08:30 PM
  4. Rukbat's Avatar
    Use a file manager (ES File Explorer will work). go to the Download folder, long-press the update file and there will be a checked checkbox next to it. Tap the trashcan at the bottom. Goodbye file.

    To prevent it from happening in the future, as B. Diddy said, you have to be rooted. Then you just freeze the updater app (you can use Link2SD) and the phone will never try to update again (unless you unfreeze the app - like when they get LolliFlop fixed or when elephants fly [which I think will happen first]).
    03-21-2015 09:10 PM
  5. SamsungS4Fan's Avatar
    UPDATE 6/12/15: What I wrote below worked but after a month or so, the downloads came without my permission (they no longer gave you the "no thanks" option), and so the update was forced on me. I tried clearing the cache but the download would begin again as soon as I turned on the phone, so apparently Samsung or whoever has decided what's best for all of us--No apparently does not mean no. But I did buy two months!
    ________________________________
    I discovered how to stop the installation of the new android system upgrade (to 5.0 Lillipop from KitKat) if you have downloaded it to the Samsung S4 (but not installed it yet). The best thing is to keep saying "no thanks" to the upgrade "offer" that appears on the phone from time to time. If you accidentally said "OK to the download" but changed your mind, as I did after reading reviews of Lollipop, there's a way out.

    Here's what I did. As the first post said, I wanted to stop installation of a downloaded system upgrade to Lollipop. I had downloaded it thinking that I would not have to install it, in order to stop the frequent "invitations". But once downloaded, you HAVE to install it at a certain time that day. The phone required me to say when I wanted to install, so I said 1 AM.

    I then immediately cleared the system cache (this is harmless to your data and personal settings) by doing this:

    Turn off phone
    Remove the battery and reinsert.
    Hold down the Home and Volume Up keys
    Press and hold the Power button while still holding the other keys.
    You will see small blue writing in the upper left corner. When you see it, release all keys/buttons.
    Wait for the system restore menu in yellow to appear and a little robot lying on it's back
    Press on the Volume Down to scroll down to "Wipe Cache Partition."
    Press the Power button to select it.
    Press the Volume down button to highlight "Yes" and press the Power Button to select it.
    Wait for a few minutes for the phone to clear the data.
    Then press the Power button to select "reboot system now."
    Wait for your phone to reboot.

    That night (before midnight as I had told it to upgrade at 1 AM), I turned off the phone and removed the battery (This step might not be required, but it's what I did)

    For my wife's phone, we had checked the box "install automatically" when we "allowed" the download of the update, and on mine, I didn't check that box.

    For my wife's phone (having checked the "install automatically" box), when we turned the phone back on the next morning it came on, then turned off (trying to do the system upgrade) and then the little android robot appeared with "Error". Later on, on the home screen, a message appeared "system update unsuccessful, no changes were made." Then everything was fine.

    For my phone, where I did NOT tell it to install automatically, a message box appeared saying the install was ready, option is to install now or later. I pressed "install now" and the phone turned off, then behaved as above for my wifes phone.

    The update DID NOT INSTALL and the phone was just fine in every respect, BUT WITHOUT LOLLIPOP being installed against my will. I like the KitKat build, my phone is working fine, and my motto is "if it ain't broke, don't fix it"

    As mentioned, I had called Verizon asking what file(s) to delete to avoid the update from happening. The Verizon tech rep was nice and called Samsung only to be told there was no way to stop the upgrade once you downloaded it to the phone. Could I know more than Samsung?? But this worked for me. Perhaps they don't want us to avoid the update...

    It "appears" the Lollipop download is stored in cache. So it may have been possible that I removed the update by simply clearing the cache, and if so, then you might not need to turn off the phone (or remove the battery), but someone else can experiment with not doing that step!

    I assume Verizon or Samsung will try to get me to agree to upgrade again, but next time I will say "NO THANKS!" The unexpected benefit of having downloaded it, but then having frustrated it's ability to actually do the update, is that I have not been asked to download again and it's been many days.

    --The other option, which I have not tried, if you did the update but hate it, would require you to have a prior backup of your phone made before the update occured. Using the KIES3 software from Samsung or other backup software (or if your backup is in the cloud), theoretically, you could do a factory reset of the phone, and then restore your phone to the last backup state BEFORE the Lollipop was installed. But this would only work if you had been making complete backups on a regular basis. This just reiterates the importance of making regular complete backups as phones are now as important as 0ur computers.
    belodion likes this.
    05-17-2015 09:58 AM
  6. belodion's Avatar
    ^^^Thank you for your feedback....this may be of great interest to other members.
    I see you've just joined us. Welcome!☺
    I hope that you'll introduce yourself in Android Central Community/Introductions.

    Posted via the Android Central App
    05-17-2015 10:52 AM
  7. SamsungS4Fan's Avatar
    Thanks Belodion. And thank you for having this forum for android users!

    Best regards

    Dan
    belodion likes this.
    05-17-2015 01:29 PM
  8. Prakash Chand's Avatar
    My some apps gone and memory full queckly no apps download tell me memory space no
    06-10-2015 10:30 AM
  9. m_darwesh's Avatar
    Is clearing system cash really doesnot affect my personal data and settings ??
    05-01-2016 09:02 PM
  10. Javier P's Avatar
    Is clearing system cash really doesnot affect my personal data and settings ??
    Welcome to the forums! Wiping the cache partition won't delete any personal information, don't worry.
    05-01-2016 09:31 PM
  11. m_darwesh's Avatar
    Thanx alot ..... but is wiping the cash partition gives me more space on my internal memory ?
    The lollipop inatallation is about 1138.22 mb as the software update says .... would i get that space free agaon ?

    Thanks alot
    05-02-2016 06:03 PM
  12. Javier P's Avatar
    No, the cache partition wipe won't give you more free space.
    05-02-2016 06:32 PM

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