A
AC Question
Nexus 7 Lollipop decryption issue
Hey there - I just updated the OS to 5.0.2 and am unable to log in to the device. After entering my password I get the following error:
"Decryption unsuccessful
The password you entered is correct, but unfortunately your data is corrupt.
To resume your tablet, you need to perform a factory reset. When you set up your tablet after the reset, you'll have an opportunity to restore any data that was backed up to your Google account."
I have not performed a factory reset yet so technically my data is still on the device.
Has anybody experienced this or have any ideas how to retrieve my data?
Thanks!
Hey there - I just updated the OS to 5.0.2 and am unable to log in to the device. After entering my password I get the following error:
"Decryption unsuccessful
The password you entered is correct, but unfortunately your data is corrupt.
To resume your tablet, you need to perform a factory reset. When you set up your tablet after the reset, you'll have an opportunity to restore any data that was backed up to your Google account."
I have not performed a factory reset yet so technically my data is still on the device.
Has anybody experienced this or have any ideas how to retrieve my data?
Thanks!