How do I turn off the background music when I am on the phone

[AC Question]

The problem just started today. anytime I dial, this elevator music comes on and stays through the entire phone call. I listened to and deleted all of my voice mail, and I haven't changed a thing in settings.I would appreciate any help you could give. Thank you.

 

[B. Diddy]

Welcome to Android Central! Which phone? That's weird. When does the music start--when you actually connect? Or does it start as soon as the phone starts dialing? Is it the same music every time, or does it actually sound like elevator or telephone hold music, with different songs playing one after another?