1. AC Question's Avatar
    My phone was turned on, plugged in to the charger, on the alarm clock screen. That's the way it has been every night since I got the phone in November of 2013. When I woke up, it was on the setup wizard screen congratulating me on my new s4. Can't figure out how or why.
    03-16-2015 07:53 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! This question comes up from time to time, and there's no real answer. The best we can guess is that there was some major glitch that forced a system reset. Hard to say if it's a hardware or software issue. Going forward, I would make sure all of your important data is always synced or backed up somewhere, and if this happens again, you may have to consider getting a new phone (assuming that your current phone is no longer under warranty).
    03-17-2015 01:33 AM

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