1. AC Question's Avatar
    Updated my Galaxy S4 to Lollipop 5.0 two days back. Since then though, I can't move apps around (or long press), just shows message; "unfortunately Touchwiz Home has Stopped Working".

    Since update, this message is also showing (on screen often); "Sorry, Apk exception, will now exit".

    Please help.
    03-19-2015 05:21 AM
  2. jerrycau123's Avatar
    I was told that after your phone is updated from lollypop, you need to reset your phone.

    Posted via the Android Central App
    03-19-2015 07:58 AM
  3. Stewartie82's Avatar
    By "rest", is it a Full Factory Reset? Could you also tell me how to do it or point me in the direction of a guide to do the reset?

    Thsnks for helping
    03-19-2015 12:36 PM

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