1. AC Question's Avatar
    I used Android Device Manager earlier this week when I left my phone at work. Using my laptop at home, I put a password on my phone using the Device Manager. Now that I've had my phone for 2 days and deactivated Android Device Manager through my security settings, I'm still getting the prompt for a password. It's so annoying, as I usually don't have one on my phone. Does anyone know how to get the password prompt off?

    Thanks.
    03-19-2015 08:56 AM
  2. cpaight's Avatar
    Go back into your security settings and change your unlock option from password back to none
    03-19-2015 09:47 AM
  3. iamme33's Avatar
    I tried to do that and everything is gray (won't let me select) except for encrypting the device.
    03-19-2015 10:02 AM
  4. cpaight's Avatar
    I can't vouch for the effectiveness of this, but it seems others have used the "clear credentials" option and had some success:
    [Q] Lock Screen Options Greyed Out After 4.4… | Verizon Samsung Galaxy Note 3 | XDA Forums
    Why can't I turn PIN lock off on Android?
    03-19-2015 10:25 AM
  5. iamme33's Avatar
    I figured it out! Thanks!
    03-20-2015 08:00 AM

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