1. AC Question's Avatar
    I want to reset my phone back to factory settings, but not sure if it'll erase my balance.
    03-22-2015 06:35 AM
  2. DLK1's Avatar
    Your credit balance should be kept on your carriers server. What if you broke your phone and had to replace it, if it was no the phone you would loose everything. That would not be good for business.
    03-22-2015 07:11 AM
  3. Rukbat's Avatar
    bout the only phone it might affect the credit on is a Tracfone, since that information is kept on the phone with their phones, but it sould be kind of stupid of them if they did that. It's probably tucked away somewhere that a factory reset won't change it.
    03-22-2015 09:40 PM

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