1. AC Question's Avatar
    My screen got frozen while scrolling. The phone does not go off. There is no battery to be removed. I have removed the chips but the phone stays on with the frozen screen. I need help!
    03-22-2015 08:49 PM
  2. Rukbat's Avatar
    Hold the power button down (it might take over 30 seconds) and the phone should restart (if removing the SIM and SD cards while the phone was on didn't damage anything.) If not, you have a really damaged phone - charge the battery to 100%, then bring it to a local independent repair shop - and let them know that the phone won't turn off, so they won't put it on a shelf until next week and destroy the battery. (At the very least, they'll open the phone up and unplug the battery until they can get to it.)
    03-22-2015 10:23 PM
  3. gobstopper11's Avatar
    my phone did this and holding power and volume up for about a minute worked for me thank goodness but dont talke the sim out while the phone is on because it can really screw up your phone
    01-05-2016 11:43 AM
  4. sikandar iqbal's Avatar
    My pohe a300 hang and frozen help me
    04-13-2016 01:32 PM

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