1. powderizer's Avatar
    My phone has been freezing and locking up. Gets hot quickly and loses battery life fast. Wont let me open apps sometimes, sometimes i dont even get a full screen. Should i wipe it back to factory settings?
    03-22-2015 11:13 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You could try wiping the cache partition first: https://motorola-global-portal.custh...17/action/auth. If that doesn't help, try booting into Safe Mode: https://motorola-global-portal.custh...ail/a_id/87420.

    If those steps don't help, then a factory reset is worth trying. But ultimately, it might be a hardware issue, like a failing battery or motherboard.
    03-23-2015 01:24 AM
  3. powderizer's Avatar
    Thank you for the advice i will try that. My phone is alsmost 2 years old so maybe its wore out, i dont know.
    03-23-2015 06:16 PM

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