How can I reset my daughters Zeepad 4.2.2 Jelly Bean android tablet? She forgotten her password

[AC Question]

She is locked out and we have tried to guess the password repeatedly over 100 times and still lock getting a reset option for password...

 

[xfactor99]

Is this "user id" and "password" her Gmail credentials? If so have her go on another computer/tablet/phone, something with a browser and have her reset it in Gmail. If its a pattern lock, it doesn't look like there is a solution without factory resetting the Zeepad and unfortunately she will lose anything saved to the memory on it.

 

[B. Diddy]

You could also try using Android Device Manager to remotely reset the PIN: https://support.google.com/nexus/answer/3388218?hl=en