My phone has Mobile Data enabled, but says I have no internet connection when I try to use it?

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AC Question

My phone connects to Wifi fine (like when I'm at home), but when I try to use it outside (like at a shop with no Wifi), it says I have no internet connection even though I have Mobile Data enabled on my phone. To check if I have Mobile Data on, I went to
Settings, Data Usage, Mobile Data, and the Standard Data and the Enhanced 4G Lite Services both have a Check near them, which means they're active. My S5 recently said there was an Update available for my phone, and ever since I accepted the update, my Mobile Data hasnt been working. How do I fix this?
 

itguyjax8430

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Mar 15, 2013
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My phone connects to Wifi fine (like when I'm at home), but when I try to use it outside (like at a shop with no Wifi), it says I have no internet connection even though I have Mobile Data enabled on my phone. To check if I have Mobile Data on, I went to
Settings, Data Usage, Mobile Data, and the Standard Data and the Enhanced 4G Lite Services both have a Check near them, which means they're active. My S5 recently said there was an Update available for my phone, and ever since I accepted the update, my Mobile Data hasnt been working. How do I fix this?

Try going in to Settings, More Networks, Mobile Network, and check and see what the Network Mode is set to.
 

Reaper12x

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May 14, 2016
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Heyy .. Me too .. My bars are great .. Like their full .. But I had gotten a T-Mobile update and I accepted it .. And now its starting to affect my phone . such as Pandora .. Games .. And even my downloaded music's .. I never had that issue before ... Until I accepted the update for the phone .. And I'm in service which is weird
 

Troytegirl

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Aug 16, 2016
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I solved this problem by connecting via my wifi, and clicking settings, more, internet settings, accept (to download internet settings). I then disabled the wifi, and the data worked. Hope this works for you, and anyone else with the same trouble.
 

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