I am using the Samsung S5 moblie. I am using the finger print lock and forgot alternate password, how do I unlock it?

[AC Question]

am using samsung s5 moblie. using finger print lock and forgot alternate password how to unlock it

its not showing finger scan option

 

[B. Diddy]

Re: am using samsung s5 moblie. using finger print lock and forgot alternate password how to unlock

Welcome to Android Central! The reason you're asked to select an alternative password and remember it when you choose fingerprint unlock is for this situation.

Try using Android Device Manager to remotely reset your PIN: https://support.google.com/nexus/answer/3388218?hl=en