1. AC Question's Avatar
    My phone (Samsung Galaxy Pocket Plus GT-S5301) randomly stops loading internet at all for about 15 seconds and then returns back to normal for about 2 minutes. All the settings are fine, they worked normally until like 3 months ago. I'm pretty sure it's not the service provider, as my sister is on the exact same provider in the same room and doesn't have any problems.
    03-30-2015 03:41 AM
  2. belodion's Avatar
    Welcome to Android Central.

    When this happens, do you get a message on the screen?
    You say it's probably not the provider, but perhaps you have a SIM problem....or does this occur when using wifi?

    Posted via the Android Central App
    03-30-2015 06:16 AM
  3. audixas1's Avatar
    Hello, this is the same person who asked the question.

    No, it does not give any message. All I see is the little arrows below the H turning black, like they are not loading anything. It is not wifi. I doubt it is my SIM, I tried other SIM cards with the same results.

    And thank you for welcoming me!
    03-30-2015 06:27 AM
  4. belodion's Avatar
    Well done for registering. It's much easier to discuss and fix problems when the questioner joins as a member.

    As a first attempt at fixing, it may be worth booting into Recovery and performing a Cache Partition wipe. If you're unsure how to proceed with that, let us know.

    Posted via the Android Central App
    03-30-2015 06:48 AM
  5. audixas1's Avatar
    I will try that, but I have one question: will it erase any of my personal data? For example files and other things?
    03-30-2015 07:11 AM
  6. MflApp's Avatar
    install a taskkiller app / or use the build in function and try to kill all apps!
    03-30-2015 07:36 AM
  7. audixas1's Avatar
    How is that supposed to help?
    03-30-2015 07:50 AM
  8. ItsBond007's Avatar
    I had this problem in the beginning and it was my wifi set up. comcast is putting out router upgrades and my apartment complex maybe 100 routers within a few hundred feet of me were all on the same channel. At night it was horrible. I was timing out surfing the net. So I complained to comcast in a change my channel. If you click on your wifi connection you can see your throughput if it's mantaining max mbps or wavering to a tiny fraction of the total like mine was. Check and see if its changing

    Posted via the Android Central App
    03-30-2015 08:04 AM
  9. audixas1's Avatar
    I had this problem in the beginning and it was my wifi set up. comcast is putting out router upgrades and my apartment complex maybe 100 routers within a few hundred feet of me were all on the same channel. At night it was horrible. I was timing out surfing the net. So I complained to comcast in a change my channel. If you click on your wifi connection you can see your throughput if it's mantaining max mbps or wavering to a tiny fraction of the total like mine was. Check and see if its changing

    Posted via the Android Central App
    Thanks but I'm not using wifi, so this didn't help.
    03-30-2015 08:38 AM
  10. Golfdriver97's Avatar
    Like belodion said, welcome to Android Central. Another possibility is the SIM card. How old is it?
    03-30-2015 08:50 AM
  11. audixas1's Avatar
    Like belodion said, welcome to Android Central. Another possibility is the SIM card. How old is it?
    Not very old, 3 years at the most.
    03-30-2015 09:28 AM
  12. Golfdriver97's Avatar
    Not very old, 3 years at the most.
    If it were me, I would look at getting a new one. Sometimes carriers will replace them for free, and if not, they are like $10-$15.
    03-30-2015 09:30 AM

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