1. AC Question's Avatar
    I ported over to AT&T from Verizon and switched the SIM cards out instead of purchasing a whole new phone. The phone is reasonably functional, but I can't perform any software updates and I read that Lollipop was released for this device today on the Verizon model. What can I do?
    04-07-2015 11:54 AM
  2. itguyjax8430's Avatar
    I ported over to AT&T from Verizon and switched the SIM cards out instead of purchasing a whole new phone. The phone is reasonably functional, but I can't perform any software updates and I read that Lollipop was released for this device today on the Verizon model. What can I do?
    Welcome to Android Central!

    You can try hooking the phone up to Samsung Kies to see if it can update the phone. If not you will need to put in an active Verizon SIM to get the update downloaded.
    04-09-2015 10:36 AM

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