1. AC Question's Avatar
    A new grey box now appears at the top of the screen to answer or decline the call. Sometimes the old caller ID photo is there (which I like) but more often than not it's the small grey box which is awful. How did it suddenly change to this? And can I get rid of it?
    04-24-2015 05:35 AM
  2. Abbie Bednash's Avatar
    This is a new feature with Lollipop. It displays a banner at the top of the screen if you're in an app or the screen is unlocked .
    It is meant to be preferable to being interrupted by a call coming in. There's no way to turn this off.
    04-24-2015 08:09 AM

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