A
AC Question
Phone dead this morning (first time since new, 1 yr + 10 days).
Tried to charge the battery before I pulled it. Was not able to get any response. I took the battery out, checked voltage (3.77V), then left it out for 45+ minutes. I put the battery back in the phone and it started up. My Norton 360 protection flagged the Viber app as having a moderate risk of causing problems. I used Norton to uninstall the Viber App, then put the phone on charge, after Norton gave the remaining Apps a clean rating.
So, is it likely that this was the issue? Any other things I should be doing?
Thank you. WaterDoc
Tried to charge the battery before I pulled it. Was not able to get any response. I took the battery out, checked voltage (3.77V), then left it out for 45+ minutes. I put the battery back in the phone and it started up. My Norton 360 protection flagged the Viber app as having a moderate risk of causing problems. I used Norton to uninstall the Viber App, then put the phone on charge, after Norton gave the remaining Apps a clean rating.
So, is it likely that this was the issue? Any other things I should be doing?
Thank you. WaterDoc