1. AC Question's Avatar
    I did the Lollipop update on my Verizon LG G3 and now when I play my music through Bluetooth, the songs started to skip. I read that I should do a factory reset, so I backed up all my stuff, did the reset and the music STILL skips when I play it through Bluetooth. What can I do to fix this?
    04-24-2015 08:58 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the music stored on Internal Storage or the SD card? I assume the music doesn't skip if it's not playing through Bluetooth, correct?
    04-24-2015 11:08 AM
  3. Sarahbeaner's Avatar
    I believe most of it is stored through Internal. The music only skips if it is played through Bluetooth. If I play it out loud, its fine. I did not have this issue until I did the lollipop update
    04-24-2015 11:35 AM
  4. B. Diddy's Avatar
    It might be an issue with the update. Does it occur in Safe Mode, which can tell you if the problem is due to a 3rd party app? https://support.t-mobile.com/docs/DOC-11934

    If it still occurs, you might have to try a factory reset (after backing up or syncing your data).
    04-24-2015 01:42 PM
  5. Sarahbeaner's Avatar
    I tried the factory reset and it still continues to skip. It just seems to be an issue with Bluetooth. I can play music just fine off my phone. Tried clearing the data from my car where I use the Bluetooth but that didn't help either
    04-24-2015 08:16 PM
  6. zurchnad's Avatar
    I have the same exact issue. I have done the factory reset - music still skipping when playing via Bluetooth. This issue began when I upgraded to Android version 5.0.1. HELP!!!!.
    05-22-2015 01:16 PM

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