Why is my screen black and how can I fix it?

[AC Question]

The screen is black

The phone seems to be on, but somehow most of the screen is black. There are a few lines at the top but I cannot access anything. I am concerned about losing my data. I would greatly appreciate your help. Thanks!

 

[B. Diddy]

Re: The screen is black

Welcome to Android Central! Which phone? The screen probably failed. Bring it to a repair shop to get it replaced. You can try accessing the phone's files using this method in the meantime: http://forums.androidcentral.com/ge...de-accessing-locked-phone-cracked-screen.html