Why are undesired contacts shortcuts being added to home page?

A

AC Question

Undesired contacts shortcuts being added to home page

When I make a call to a Contact, occasionally a shortcut to that Contact is automatically added to my home page. How can I prevent that from happening? (4.1.2 on Samsung Galaxy Young)
Thanks!
 

VidJunky

Well-known member
Dec 6, 2011
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Re: Undesired contacts shortcuts being added to home page

It sounds like this is an option of the People/Contacts app or the dialer. Have you looked through your options for either of those apps or the Call options in the settings? I wouldn't want to think that it is doing this automatically, it feels more like a secondary pop-up is happening or something is being held or touched while hanging up or on the call. Have you noticed that the screen doesn't shut off while on a call? If it is staying on you may be unintentionally touching something that is adding this to your home screen.