why my phone doesn"t want to truned on my wifi

[AC Question]

every time tha i want to trun on ,y wifi doesnt trun on

 

[B. Diddy]

Welcome to Android Central! Which phone? Is the switch greyed out? Or does it turn on, then turn off after a few seconds?

 

[Xochilt Villegas Perez]

I have an alcatel one touch fierce 2 and every time that i try to turn on my wifi the buttuon switches but the wifi wont turn on. My screen continues to say "turn wifi on to see availabe networks." I tryde rebooting my phone, turning it off then back on, taking out the battery. I even tried not turning on the wifi for an entire day it still does the same thing. what is wrong with my phone? How can i fix this????