1. AC Question's Avatar
    I have a note 4 on AT&T running android 5.0.1. I checked for carrier updates, and did a factory reset but that didn't work.
    Anything else I can try or is it a hardware failure?
    Thanks.
    04-30-2015 10:03 AM
  2. belodion's Avatar
    Welcome to Android Central.

    Have you tried toggling Airplane Mode and Mobile Data to get it to connect?

    Posted via the Android Central App
    04-30-2015 02:19 PM
  3. Rukbat's Avatar
    Worst case, bring it to your local AT&T store and ask where the Device Support Center is. Then bring it there. It's under warranty. (See Backing up an Android Device - they may just hand you another phone. That's their usual "fix" for difficult problems - you don't wait and they don't waste time.)
    04-30-2015 06:14 PM

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