1. tabykat71's Avatar
    What does the lock symbol with DRM on my pics I took with my phone mean

    Posted via the Android Central App
    Jake Hartsock likes this.
    05-01-2015 06:22 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Can you show us a screenshot of what you see? http://forums.androidcentral.com/amb...d-central.html
    05-01-2015 11:37 AM
  3. Jake Hartsock's Avatar
    My phone is doing the same thing. I took a bunch of pictures and one day I went to look at them and all of them show up as a black image with a lock on it that says drm. When I try to select them, it gives a message about "This image was created on a different device". My phone is a ZTE Z932L running 4.1.2. I can not figure out how to get my pics and videos back.
    08-13-2015 08:00 PM
  4. Greg Martin4's Avatar
    I have the DRM problem. I have the same ZTE phone. The problem was noticed about a month ago. About that time, a message popped up to install the update for Google photos. I just did the update(from the play store) today, 8.26.15, and I uploaded the photos directly to the USB port of my computer. I noticed that all my photos now seem to be uploaded to Google photos.
    This may or may not be the solution. Also my SD card was "corrupted and I was directed to reformat the card". The file manager showed nothing on the SD card. After only reinstalling the card, the message did not come back. The phone does not recognize the card. Maybe coincidental. Good luck.
    Greg
    08-28-2015 11:12 PM

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