How to back phone up with disfuntional screen?

A

AC Question

My Galaxy S5 was dropped, and the screen cracked to where you cant use it or see it. The lights still flash on the phone, but it's unusable. I have many pictures, apps, and more so I want to be able to easily have everything on my replacement S5. I received my replacement, the same phone today. I downloaded Kies 3 to try an back it up, but it requires my passcode, a short pattern, to be entered ON THE DEVICE. Now I am unsure how I will be able to transfer the still working but messed up screen phone to the computer to put on the new S5.
 

Members online

Forum statistics

Threads
942,899
Messages
6,916,441
Members
3,158,728
Latest member
ThatDude