Why is my update telling me to clear out memory to be able to complete process?? I have a Galaxy S4

[AC Question]

All of the apps that i have that can be moved to the SD card have and all the ones that came with the phone are the ones that can't be removed or moved to the SD card?? Help!!

 

[moheeb]

You might have pictures and videos on the phone memory, try to move them to the sd card.