02-10-2017 05:18 PM
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  1. AC Question's Avatar
    New lollipop update on Samsung Galaxy 4 does not show notification of missed calls on home-screen. This was a great feature. Now you have to check voice mail to see if you missed calls. Any solution that is known please let me know
    05-15-2015 09:28 AM
  2. Kelly Kearns's Avatar
    New lollipop update on Samsung Galaxy 4 does not show notification of missed calls on home-screen. This was a great feature. Now you have to check voice mail to see if you missed calls. Any solution that is known please let me know
    Welcome to the forums! Do you mean the number of missed calls on your phone icon at the bottom of the home screen?

    Do you see the number of unread text messages on the text icon on the home screen?
    05-15-2015 09:47 AM
  3. dpham00's Avatar
    It doesn't show on the notification bar?

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    05-15-2015 09:49 AM
  4. William Murray1's Avatar
    Thanks Kelly ... Yes the missed calls do not show at the bottom of the homes screen but new text messages do show
    05-15-2015 10:22 AM
  5. William Murray1's Avatar
    thank you for helping... Yes, the new text message do show. However, the missed calls at the icon on the bottom of the home screen do not show.
    05-15-2015 10:24 AM
  6. William Murray1's Avatar
    The icon at the bottom of the home screen used to show a count of missed calls with an actual number. With the latest lollipop update that does not show. If I go to notifications all I find is the number of new voice mails not missed calls.
    05-15-2015 10:26 AM
  7. Kelly Kearns's Avatar
    Well I'm not sure since the message count shows. There is an app called "badge" something and that lets notifications show up on the icons. If that is disabled, none will show. I haven't noticed if I'm getting a count on my missed calls since the upgrade. Give me a few and let me test something.
    05-15-2015 10:29 AM
  8. Kelly Kearns's Avatar
    The icon at the bottom of the home screen used to show a count of missed calls with an actual number. With the latest lollipop update that does not show. If I go to notifications all I find is the number of new voice mails not missed calls.
    Hmmm..ok, it shows on my phone icon.

    Have you tried a cache wipe after the update? Do you know how to do that?
    05-15-2015 10:32 AM
  9. William Murray1's Avatar
    I have not, but I did use Clean Master to clean out most of the cache materials that are not used.
    05-15-2015 11:16 AM
  10. Kelly Kearns's Avatar
    I have not, but I did use Clean Master to clean out most of the cache materials that are not used.
    This is different though I think. I would try and boot into recovery and then wipe the cache partition and see if that helps. If not, the only thing I know to try is a factory reset. Someone else might come along that has some other ideas if the wipe cache doesn't work.

    Also that cleaner..are you sure it didn't delete something? I generally don't use those type of apps, they have been known to delete things you don't want deleted.
    05-15-2015 12:03 PM
  11. alharbi28's Avatar
    Please follow the steps below:
    Go to settings =》Sound and display =》Sounds and notifications=》 Notificatons =》select "while locked"= show all content
    06-05-2015 01:14 PM
  12. Kelly Kearns's Avatar
    Please follow the steps below:
    Go to settings =》Sound and display =》Sounds and notifications=》 Notificatons =》select "while locked"= show all content
    I don't show any notifications while locked and mine still show on the phone icon. That is a badge.
    06-05-2015 02:00 PM
  13. TitoP's Avatar
    I have the same problem on my Verizon Samsung S4 and it started happening after the same OS update. Does anyone have any info on how to fix this?
    07-21-2015 11:18 AM
  14. worrynot's Avatar
    Got the same problem, since update. Doesn't show missed calls on phone icon at the bottom of the home screen? is a pain. Hope someone can sort problem.
    07-26-2015 06:34 AM
  15. taife32's Avatar
    Try to find a launcher in the interim that will show you badges like Nova Launcher (unfortunately I think that part is on paid version of the launcher in Nova). Some other launcher might solve your problems for now until until someone comes with a better solution.

    Sent from my SM-N910F using Tapatalk
    07-26-2015 09:18 AM
  16. dbl d's Avatar
    "Glance view MK" in device settings needs to be turned off. It's rejecting your call and message counts.
    07-26-2015 11:02 PM
  17. Gregory in Houston's Avatar
    Perform the following:

    Go to:

    Apps>settings>more>application manager
    Swipe screen to the left two times. See "All" in upper left hand corner. Tap "all."
    Find and tap on "BadgeProvider" in the list.
    Tap "clear data"
    Tap "ok".

    Your green phone icon should now show number of calls missed. This does not delete any personal data.
    Snoopybecool, michelwh and xyes like this.
    07-27-2015 02:12 PM
  18. Amber Albaloushi's Avatar
    Thanks a lot. This has solved my problem I have been suffering with this glitch since lollipop update in my note 3. Thank you very much for solving my problem.
    08-12-2015 11:04 AM
  19. Steven Kovacs's Avatar
    The solution listed about clearing the badge provider worked for me too.
    08-14-2015 05:56 PM
  20. Lina Ghirxi's Avatar
    worked for me too. thanks
    08-19-2015 06:34 AM
  21. Martinny45's Avatar
    Awesome! clearing BadgeProvider worked for me too, thanks!
    08-27-2015 07:16 PM
  22. Droreni's Avatar
    Tnx! Excellent and elegant solution. Works
    09-03-2015 06:28 AM
  23. Snoopybecool's Avatar
    Clearing the Badge Provider worked for me too! Thanks
    I didn't realize how much I liked glancing at my phone to see if I had any missed calls... Thanks again 😊
    09-14-2015 09:50 AM
  24. tamang3's Avatar
    Hi Gregory,
    I just bought the MotoX and have the same problem w/ missed calls and messages not showing up (on the icons) on the home screen.
    I tried the solution which worked for so many others, but found no "BadgeProvider" among my apps to clear. Any suggestions?
    Many thanks.
    10-06-2015 12:10 PM
  25. tamang3's Avatar
    ps. I do however, have an app called "device management" w/ "Cache" under that and an opportunity to clear it. Just not sure if it's what i want....
    10-06-2015 12:15 PM
31 12

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