1. AC Question's Avatar
    How can I resolve error retrieving information from server [DF-LA-01]? I can't access "Play Store" or certain Google apps. This is a brand new tablet.
    05-17-2015 10:03 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which tablet do you have? Did this happen immediately after starting the tablet up, or had you already done a few things?

    Just to make sure, go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager.

    If that doesn't help, go to Settings>Accounts, remove your Google account, then add it back again.

    Also, make sure you have a valid form of payment associated with your Google Play account.
    05-17-2015 10:49 PM

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