1. AC Question's Avatar
    I have a Samsung Galaxy Tab Pro 8.4, and when I plug it in, I get an empty battery icon with a non-spinning spinner in the middle. When I attempt to enter recovery mode (Power + Volume Up + Home), it gives me the "Samsung Galaxy Tab Pro" screen, and nothing happens afterward. What would cause this problem, and how could I fix it?
    05-19-2015 08:35 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say that nothing happens after the welcome screen, does the tablet appear to shut down? Or is it on, but frozen on a black screen?

    If it's shutting down, the battery might have failed.
    05-19-2015 10:20 PM
  3. Doitup_420's Avatar
    Ok, here I am again equipped with an account!

    When I just plug it in, it comes up with the battery non-spinning spinner icon indefinitely.

    If I go into recovery mode, it hangs on the "Samsung Galaxy Tab Pro" screen and does nothing afterward, even for waiting upwards of 10 minutes.

    The tablet doesn't shut down, it simply stays at this empty battery screen.

    Thanks,
    Doitup_420
    05-21-2015 02:00 PM
  4. B. Diddy's Avatar
    Might be a problem with the firmware. See if you can re-flash the stock firmware via Odin: [Guide][Samsung] How to flash Stock ROM via ODIN with the New Interface. Find the correct firmware here: sammobile.com/firmwares/
    05-21-2015 05:05 PM
  5. Doitup_420's Avatar
    Hi B. Diddy,

    Forgot to mention: if the device is unplugged from the computer, it shuts off.

    Also: would this reflashing of the firmware imply that that the device would need to be recognized by the computer? If so, it is not.

    Thanks,
    Doitup_420
    05-21-2015 06:26 PM
  6. B. Diddy's Avatar
    If it shuts off upon unplugging, my guess would be a failed battery. I think you'd have to bring it to a repair shop for further diagnosis.
    05-21-2015 07:06 PM
  7. maduro78's Avatar
    Tab S was released with a number of faulty batteries which of course Samsung doesn't acknowledge. I changed mine out for $30 and it works perfectly now. I'm sure if you do the same the problem would go away

    Moto X 2014
    05-21-2015 08:02 PM

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