1. AC Question's Avatar
    Before the new software update I had taken many photos on my S4 that are very important to me. After the new update when I try to open some photos it says "Unable to load image". Is there any way to fix this? I have tried resetting my phone many times and it had not worked
    05-20-2015 07:56 PM
  2. Golfdriver97's Avatar
    Welcome to the forums. What is really strange is the reset not helping. Unless the photos are in a format that the phone no longer supports.
    Can you copy them to your PC to at least not lose them?
    05-20-2015 10:48 PM

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