1. emlaraal's Avatar
    I have samsung galaxy s4. The things is, my friend has it to, but hers is updated . It has brand new design so it must be this new version of Android (lollipop).

    I cannot update mine whatsoever, I tried to update it manually but it says that it is updated.

    I am not a teach expert and I cannot find the answer on my question which is "what are requirements for an update on smartphone" , in my case galaxy s4...
    05-21-2015 08:25 AM
  2. cpaight's Avatar
    Usually it's a holdup from the carriers....are both of you on the same network? If not, that's likely the reason.
    05-21-2015 08:34 AM
  3. kyleiniowa's Avatar
    Sometimes even the same carrier rolls out the update in waves, my family is all on the same plan and an update wasn't available at the same time.
    05-21-2015 10:31 AM

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