Followed advice on frozen Samsung G3 start screen section but I am stuck, what should I do?

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AC Question

folowwed advice on frozen samsung g3 start screen section

downloaded kies,,launched,,preped phone,,tools,,frmwre upgrade and intisatio,,put in phone model,,correctly,,now its just stuck kies cant connect it,,ive gone through kies troubleshooting for connection,,what can i do from here,,with no connection being made?? many thanx,,oh i jioned your forum,,have not recieved email confirmation
 

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